Zip

    digital product
    ui/ux
    fintech

As a Senior Designer at Zip, I focus on crafting intuitive, user-centered products by blending thoughtful design strategy with precise execution. I collaborate closely with cross-functional teams to ensure our design solutions enhance user experience, drive engagement, and support business goals.

At Zip, I've spent the bulk of my time leading the checkout experience, guiding users seamlessly from merchant sites through to completed purchases. My work involves designing and launching new features, refining user journeys based on extensive user testing, and creating intuitive systems that simplify navigation. Additionally, I spearheaded the redesign of our checkout experience, developing a cohesive design system that streamlines implementation for developers and ensures ease of updates for the design team.

Below are a few examples of my work (more available on request):

welcome to zip - plan selection flow new users will see a fun welcome to zip animation followed by the ability to select a payment plan

prequalify to use zip users can easily see if they are able to use zip from a merchant's pdp

design refresh including modals updating and iterating the design, moving away from an accordian style view to more stepped out modals